Meals that feel like home — now funding-eligible.
Bitely is the ongoing meals solution marketplace for NDIS and Support at Home, connecting participants, their families and care managers with culturally diverse local kitchens. Order the food you actually want to eat — with your funding, and the compliance handled for you.
Built in Melbourne · Trusted by a growing network of local kitchens
Good food shouldn't be the part you give up.
Too many people on care funding are stuck with bland, repetitive meals — or don't use their meal budget at all. Not because the funding isn't there, but because nothing on offer felt worth choosing. Bitely changes that: real, varied, culturally honest food from kitchens that actually cook what people want to eat.
It started with our aunty.
A former Malaysian restaurateur living with cerebral palsy, our aunty became an NDIS participant — and found there was nothing she could actually eat. With no funding-eligible ethnic food near her, a woman who once cooked for a living was left eating cup noodles, and slipped into depression. We're Horng Yang and Shinen, siblings who came home to fix that.
Read our storyOngoing meals, made simple.
Browse
Explore local vendors and menus, from home-style classics to the cultural dishes you grew up with.
Get set up
With a home care provider? They confirm your meal budget once. Self-managing your funding? You're ready to go.
Order & enjoy
Order what you like, set up recurring deliveries, and have meals arrive at your door — every week, within your budget.
Food with range. Food with roots.
Bitely kitchens aren't one operation churning out the same tray. They're independent local cooks — tiffin, fresh-cooked, home-style — bringing genuine variety and the flavours that feel like home. Every vendor is Bitely Certified for food safety, insured, and serving dietitian-reviewed, nutritionally balanced menus designed for the people we serve.
Where do you fit?
A subsidised market no one is building for.
Aged care is being reinvented
Support at Home launched in November 2025 — the biggest aged-care reform in decades — sending care managers and vendors searching for trusted, compliant infrastructure.
The community is multicultural
Australia's aged-care community is increasingly multicultural — yet there's no food infrastructure built for them.
Demand already exists
Ethnic meal communities thrive across Facebook and WeChat today — but none of it is funding-eligible. Bitely makes that demand compliant.
Safe, vetted, and built for this.
Every vendor is Bitely Certified — food safety verified, insured, serving dietitian-reviewed menus. Allergen profiles are built into every order, so the wrong meal never reaches the wrong person. Compliance isn't an afterthought here; it's the foundation.
Hungry for meals that feel like home?
Join the early access list, or bring your kitchen onto Bitely and reach a market that's been out of reach.